Last updated: October 2025
11events operates the Seat platform for discovering and purchasing tickets to live events.
We collect details you provide when signing up, buying tickets, or using features such as Discovery and Favorites. This includes your name, email, purchase history, and basic usage data.
Payment information is processed by trusted third parties. We do not store complete card details.
We share ticket details with the relevant organizer and venue so they can grant entry and deliver the event. We do not sell your personal information.
We use cookies and session authentication to keep you signed in and remember your preferences.
You can update your profile in Settings, manage saved events, or request account deletion through support channels.
Questions? Use the Contact Support link in the footer or reach us on our social channels.